Bonterra Apricot

Case management software for nonprofits

Strengthen community outcomes, simplify workflows, and showcase your successes with Bonterra Impact Management.

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Drive stronger outcomes in your community

The Bonterra Impact Management platform brings together industry-leading case management software, a library of trusted best practices, and robust impact measurement capabilities to give social good organizations a holistic way to achieve their goals.

40M⁺

Lives touched through our case management solution

Increase
efficiency & capacity

Empower your team with simple, standardized processes along with best-practice templates, streamlined workflows, a user-friendly interface, and features that enable direct participant-case worker connections.

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Measure program impact

Quantify and communicate your program outcomes through comprehensive metrics and reporting. Bonterra’s sophisticated tools make measuring impact an integrated part of delivering services, not an add-on or afterthought. With Bonterra Case Management it’s easy to understand and report on how you’re impacting your community.

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Improve program outcomes

Our nonprofit and public sector case management software helps enhance your programming. Our data-driven capabilities give you the tools to improve participant engagement, decrease program dropout rates, optimize programs, manage referrals, and communicate your impact.

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What’s stopping you from doing more good?

Solve the challenges of managing programs and delivering impact with our case management solutions.

Our case management solution unifies participant and program data into one platform, eliminating silos and giving you a complete view of your operations. From intake to reporting, you’ll have the tools to streamline workflows and make informed decisions.

Apricot Essentials

Modernize impact with seamless data capture, industry-leading case management, reporting and analytics, comprehensive security, and more.

Apricot Pro

Expand your impact with a unified solution that incorporates smart forms and workflows, scheduling and referral capabilities, enhanced participant engagement features, and advanced auditing.

Apricot Enterprise

Maximize outcomes with a comprehensive platform that includes best-in-class reporting and dashboards, single sign-on, inventory management, and API access.

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41%

Reduction in gang-related retaliations

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Having flexibility with our program management software and being able to adjust how we’re collecting data to continually reflect programming has been key.

Molly Kraus

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THE NEXT PHASE

Apricot is now a part of Bonterra

For more than a decade, Apricot has been providing nonprofits and social service organizations with industry-leading case management software. Known for its efficient workflows, powerful automations, and sophisticated reporting tools, Apricot has always empowered agencies and nonprofits to improve service delivery and outcomes through better data and technology.

Apricot is now part of Bonterra as “Bonterra Impact Management.” This new branding of the same powerful Apricot software represents our ambition for the product. We are not just trying to build incrementally better case management tools. Our goal is to build an interactive network of measurement, support, and best practice content into the same tools our customers use every day to manage their cases and programs.

FAQs about Apricot

Founded in 2000, Social Solutions was a leading case management software provider for nonprofit organizations and public sector agencies. To aid organizations in managing relationships with individual clients and deliver better outcomes, Social Solutions offered Social Solutions Apricot, ETO, and Penelope. These platforms provided varying levels of support, customization, and scalability for nonprofit case management.

Bonterra offers three software solutions to meet the needs of nonprofits, public sector agencies, and corporations. Bonterra Apricot is the leading case management solution for nonprofits and public sector agencies. Apricot forms the basis of our case management solution and provides users with the following features:

Case management: including tools for managing caseloads, exits and enrollments, schedules, and network and internal referrals.
Forms and records: including a form designer, secure document folder, templates, and smart entry fields.
Reporting tools: such as compliance reporting, aggregate reports, and an inventory dashboard.
Workflow management features include email triggers, workflow management, automated rules, and alert notifications.
Security and administration controls: such as role-based permissions, complex passwords and inactivity checks, multi-factor authentication, and single sign-on tools.
Participant engagement features include secure online forms, direct messaging, and a streamlined intake process.
Attendance, inventory, and bulk data entry tools, such as batch record creation, attendance tracking, and inventory management.
Imports and integrations: including an import tool, automated imports, and API access.

Users can also purchase add-ons to expand their platform’s storage and integration capabilities.